Excellence in Customer Service we Pride ourselves on Quick and Clear Communications with our Clients at Altadena, California area.

Cleaning Process:

Your claim representative will contact us to provide us with the loss information

Initial Inspection Process

EC will contact you and your insurance representative to set up a meeting at your property to analyze damages and suggest appropriate services.

Pack-out Confirmation

EC will Contact you and your insurance representative regarding pack-out scheduling, commencement, and completion.

Cleaning Methods

Our methods are an integration of the most up to date technology, processes, chemistries and systems. Our technicians will use a combination of methods to achieve the best result.


EC carefully stores your belongings in individual wooden vaults in our 10,000 sq ft secured warehouse until your home is ready.

Pack-back Confirmation

Once the structural repairs have been completed, we will contact you and your insurance representative about scheduling a pack-back date.

Completion Statement

Our EC representative will have you sign a completion statement, once your belongings have been returned to you.

Final Feedback

Our EC representative will provide you with a form to give you an opportunity to give your feedback about our services.

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