Contents Valet – Get help from Robots

Contents Valet – Get help from Robots

In a past issue of Contents Solutions, we told of “robots” that were being used in some hospitals to decontaminate rooms using ultraviolet light bursts. But they weren’t the first use of ultraviolet light for disinfection. It turns out that scientists discovered its...
Moving Company VS. The Contents Valet

Moving Company VS. The Contents Valet

You already know that moving companies pay about 60 cents a pound for things they damage. Thus a $1000 television, weighing 30 pounds, will only get the owner about $18. On the other hand, no matter if the TV was damaged by fire, flood  or in transport, the Contents...
Disinfecting Dilemma

Disinfecting Dilemma

In this topsy-turvy world where an infectious disease is ravaging a major part of the country, some well-meaning homeowners have been known to make mistakes in their house cleaning regimen. You already know about things like not mixing bleach with ammonia (even though...
Can’t touch that! Pack Out Don’ts

Can’t touch that! Pack Out Don’ts

There are certain items and substances which the pack out team have to disallow from their lists of things they will pack, transport and store. Gasoline, paint, nail polish remover, and other flammables come to mind, as do guns, ammunition, insecticides and other...
Miracle Clean up in Aisle 3

Miracle Clean up in Aisle 3

Okay, picture this – there was a “Big Box” department store that had a small fire in the men’s department. Strong smoke odors were contained to that one part of the store, but the general manager did not want to close the store (it normally stayed open 24 hours) and...
Old Tech that was Build to Last

Old Tech that was Build to Last

There are startling new inventory methods available in modern contents restoration companies. And most of them have a foundation that is over a decade old. Because it was so good, most companies use it as a foundation for their new technologies. It is as simple as...
Super Heroes Don’t always wear capes

Super Heroes Don’t always wear capes

So there was a contents company that was performing a “Deep Cleaning” for a suburban home in which a grandpa had contracted the COVID-19 virus and had gone to the hospital. But when the Contents Manager arrived, dressed in full hazmat PPE (including mask), the two...
Cleaning Water Damage with… Water

Cleaning Water Damage with… Water

You may recall the article in an earlier issue of Contents Solutions, in which a contents specialist was faced with nearly 30 computers that had been saturated with water from fire hoses. When water and soot mix together they form an acid that can actually...
Hoarding Houses

Hoarding Houses

Have you ever wondered who cleans out a “hoarding house” when a restoration company is called for such an assignment? Well we have heard of structural workers literally taking snow shovels, wheel barrows and wagons to empty out a house right down to the drywall. But...
Contents Valet for Hire

Contents Valet for Hire

After a severe flood, it was all hands on deck for a large, water- logged home. Contents valet and structural workers worked side by side. The homeowners had moved several items out onto the front lawn, the frontline workers got the rest. All non-salvageable items...
Ozone? Really?

Ozone? Really?

For years we have pointed out that ozone can remove odors from homes and offices and it is a cost effective way to do so, but we have also pointed out that it can be hard on oil paintings, plastics, leather and even some metals. But now it has made a resurgence as a...
Saving Families most Precious Items

Saving Families most Precious Items

You may have seen the headline, “Mortuary gives wrong ashes to family — who then scatter them.” and, “Family receives wrong ashes for cremated mother.” That one was from a family whose mother had asked that her ashes be spread on the ocean. WMC Channel 5 reported,...
Secret of Packing Materials Revealed

Secret of Packing Materials Revealed

Experienced adjusters can often tell at-a-glance whether a team used too many boxes or not enough to justify their invoice. And experienced Contents Supervisors most often have the same instincts on any given job. But what does a contents team do when faced with odd...
To Toss or not to Toss

To Toss or not to Toss

Famed motivational speaker, Anthony Robbins, once said, “Nothing in life has any meaning except the meaning we give it.” This sometimes becomes of paramount importance when a contents manager has to decide whether a given item should be “total-lossed” or restored. A...
Fragile and Expensive Books Restored

Fragile and Expensive Books Restored

When Hurricane Ike slammed into Galveston Texas, it tore through a two- story book store like a locomotive – leaving the first floor with a foot of mud, debris, and thousands of rare and vintage books scattered, damaged and some floating in severely contaminated...
Coronavirus Deactivators

Coronavirus Deactivators

There is a website (and download) from the American Chemistry Council that lists products that have been pre-approved by the EPA. It says in part, “The American Chemistry Council’s (ACC) Center for Biocide Chemistries (CBC) has compiled a list of products that have...
In House Washing Saves Millions

In House Washing Saves Millions

Some contents restoration companies have elected to perform in-house laundering of virally infected or smoke-impregnated soft contents. In fact various restoration companies have banded together to support others with similar machines. One such consortium claims,...
How to Kill Coronavirus Part 2

How to Kill Coronavirus Part 2

So how do we know that the solutions used by the contents pros to deactivate COVID-19 actually work – even though the testing process is not yet officially complete? FactCheck.Org, a highly awarded “watchdog” and fact checker for news worldwide points out, “…the EPA...
How to Kill Coronavirus (COVID-19)

How to Kill Coronavirus (COVID-19)

Viruses are not technically alive, so they can’t be “killed” per se. But they can be “deactivated” with disinfectants. The contents valet have compounds that have deactivated coronaviruses before – SARS coronavirus, MERS coronavirus, as well as a host of other...
Deeply Serious Protocols

Deeply Serious Protocols

Some of the articles in this issue may give the false impression that we are cavalier in our attitudes toward this very serious virus. We aren’t – we are confident. When we say that experts tell us it has a less than 2% fatality rate – we know that it took someone’s...
Raw Sewage, Ebola & Germs OH MY!

Raw Sewage, Ebola & Germs OH MY!

When there is a Category 3 (think “raw sewage”) water damage job. Some contents restoration companies find that they spend much of their time separating total loss items and creating accurate lists.   However, there are cases in which Exclusively Contents Inc....
Contamination Inside and Out

Contamination Inside and Out

When there is contamination inside and outside of an office or home, from mold growth, airborne contaminants, sewage back up, or flood. There is sometimes a disagreement between the homeowner or office manager, and the adjuster, or the contents professionals.  ...
Prison Sewage

Prison Sewage

It has often been said that the “Sing Sing” prison is not a pleasant place to live. But when a prison sewage pipe broke inside the facility, things went to a whole new level!   The product selected by Exclusively Contents, Inc. to clean and sanitize the...
Coronavirus! Yes we can handle that

Coronavirus! Yes we can handle that

They called it “coronavirus (Covid-19),” because, under high magnification. It has little spikes with protuberances at the ends (sort of like a crown). Even so, researchers tacked on another word, “Novel,” so the new one was officially called, “Novel Coronavirus,”...
Closing cases with valet on your team

Closing cases with valet on your team

Let’s take a look at some practical examples of a contents manager making things easier for an adjuster. It isn’t always monetary when an argument arises between an insurance representative and the insured. A year or two ago, we reported a case in which an elderly...
Inside the Contents Valet Magic Box

Inside the Contents Valet Magic Box

The CDC has a website where they research many types of disinfectants and sanitizers. They pointed out that alcohol, as an example, does pretty well with some bacteria, but, “… lack sporicidal action and they cannot penetrate protein-rich materials.” Bleach looks...
Contents Valet Protect Flooring

Contents Valet Protect Flooring

From the moment the contents restoration professionals arrive at a client’s front door, they are on the job. They restore the home or office – not contribute to its further damage. That’s why, in the middle of winter, you will see them lay down as many as 18 feet of...
Scaling Up Your Drying with Heat

Scaling Up Your Drying with Heat

Article written by Alan James   As storms, hurricanes and floods become more frequent, the need to restore properties to a pre-loss condition faster and more efficiently will become more and more critical. As average temperatures across the globe have increased,...